Terms and Conditions

**Covid-19 Update Orders can take up to 10 business days to process due to State issued Lockdowns. No delivery times are guaranteed at this time as all carriers aren't guaranteeing any service times.** Delivery times are not guaranteed during Holiday times as the carriers do not guarantee delivery times. Free shipping is for orders over $69 with items that qualify for free shipping. Not all items qualify for free shipping, items will be marked if they qualify. Free Shipping only applies to US addresses. Delivery, installation, and other charges for services performed, are non - refundable after service is complete. Before returning your item, you must get a Return Authorization Number or you risk your package being refused. You may call our customer service number at 925-308-7677 to obtain authorization and the return mailing address. Since we cannot be responsible for lost, damaged, or misdirected returns you may want to insure or track your product. If you pay with PAYPAL for DOWNLOAD items you will not be able to access them until the following business day when payment is able to be verified. Installed items, Special Orders, Alarms, Keys, Remotes, all printed forms (ie: owners manuals, programming instructions, installation manuals) and all other Electronic Items are NOT Returnable. If you order the incorrect security remote or key, you may be eligible for an exchange. All products must be returned within 14 days of purchase, in sealed original packaging, and in resellable condition. Returned and Exchanged items are subject to a 30-50% restocking fee plus any actual shipping cost to you or us if the item is Special Order. Customer is responsible for any & all taxes and or duties into their respective country. If free shipping was chosen. You are responsible for return shipping costs to return all products that are returnable or exchangeable. If you want immediate access to download items then you will need to use a credit card for payment. This is a limitation of PAYPAL not out site. Some online sale and regular prices are only available online and are not valid instore. Not all items online are available in store. Please keep in mind, we warranty only products purchased from and installed by Security Concepts. Replacement Prolock and Loctronics Keys Do Not Carry a Manufacture Warranty and are not returnable. Warranties do not apply when a product is subjected to unintended use, not reasonably maintained, serviced by anyone other than Security Concepts, or damaged due to theft, accident, or misuse. ** No shipping times are guaranteed at this time due to COVID-19 and all carriers ar suspending guarantees. We will update when they return to normal guaranteed service times. ** PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.BrentwoodCarAudio.com. The collective work includes works that are licensed to www.BrentwoodCarAudio.com. Copyright 2003, www.BrentwoodCarAudio.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.BrentwoodCarAudio.com or purchasing www.BrentwoodCarAudio.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.BrentwoodCarAudio.com or to purchase www.BrentwoodCarAudio.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.BrentwoodCarAudio.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of www.BrentwoodCarAudio.com used in the site are trademarks or registered trademarks of www.BrentwoodCarAudio.com

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.BrentwoodCarAudio.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.BrentwoodCarAudio.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.BrentwoodCarAudio.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
www.BrentwoodCarAudio.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.BrentwoodCarAudio.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a www.BrentwoodCarAudio.com product is mistakenly listed at an incorrect price, www.BrentwoodCarAudio.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.BrentwoodCarAudio.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.BrentwoodCarAudio.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.BrentwoodCarAudio.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

www.BrentwoodCarAudio.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.BrentwoodCarAudio.com.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.BrentwoodCarAudio.com products) shall be in the state or federal courts located in Contra Costa County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.BrentwoodCarAudio.com products) must be commenced within one (1) year after the claim or cause of action arises. www.BrentwoodCarAudio.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.BrentwoodCarAudio.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.BrentwoodCarAudio.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
www.BrentwoodCarAudio.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.BrentwoodCarAudio.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.BrentwoodCarAudio.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.BrentwoodCarAudio.com in its sole discretion.

You agree to indemnify, defend, and hold harmless www.BrentwoodCarAudio.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, www.BrentwoodCarAudio.com may link to sites operated by third parties. However, even if the third party is affiliated with www.BrentwoodCarAudio.com, www.BrentwoodCarAudio.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.BrentwoodCarAudio.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.BrentwoodCarAudio.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).